Shipping / Returns
Domestic and International Shipping Rates
|
NZ Standard NZ Express |
Under $100 = $3.95 | Over $100 = Free $5.95 Flat Fee |
3-5 Working Days 1-2 Working Days |
|
AUS Standard (Non Tracked) AUS Express |
Less $100 = $10 | Over $100 = Free $30 Flat |
1-3 Weeks 3-10 Days |
|
UK + US Standard (Non Tracked UK + US Courier |
$50 Flat |
2-5 Weeks 1-3 Weeks |
|
Rest of World Standard (Non Tracked) Rest of World Courier |
Less $150 = $25 | Over $150 = Free $55 Flat |
2-6 Weeks (depending where) 1-3 Weeks |
Shipping - all packages will be shipped as quickly as possible and arrival time will depend one where you live and what shipping method you select. You can track your items at https://www.nzpost.co.nz/tools/tracking
International shipping - customer is responsible for all import costs / taxes / tariffs
Returns/exchanges - if an item is damaged in some way, we are more than happy to exchange and replace it free of cost. If you’d like to swap if for other reasons (such as wrong size etc.) we are more than happy to exchange (if we have a replacement in stock) as long as shipping is paid for on both ends. We do not offer refunds for customers changing their minds sorry, but can offer store credit if organised and customer arranges shipping